Terms of Service

These Terms of Service ("Terms") are an agreement between you and WedgeWoodAI Tapui Limited ("WedgewoodAI", "we", "us"), a New Zealand company.

These Terms apply to wedgewoodai.com and all of our products and sub-domains, including CaddieChat, AuraShop, AuraKin AI, AuraBiz AI, WedgeWoodAI GCMS, the WedgeWoodAI Indoor Golf Club, Footprints & Folios and the WedgewoodAI Shop (together, the "Services"). Some products have extra conditions, set out in section 12. By creating an account, making a purchase or using the Services, you agree to these Terms and to our Privacy Policy.

• You must give accurate and up-to-date details when you create an account.
• Keep your password secret and do not share your account. You are responsible for activity that happens on your account.
• Tell us straight away at [email protected] if you think someone else has accessed your account.
• We may suspend or close an account that breaks these Terms, puts other users or our systems at risk, or is used unlawfully. Where it is reasonable to do so, we will tell you why.

• Currency. Prices are shown in New Zealand dollars (NZD) and include GST where GST applies.
• Billing cycles. Paid plans are billed monthly or yearly, as shown when you subscribe. One-off purchases are charged once at checkout.
• Automatic renewal. Subscriptions renew automatically at the end of each billing period until you cancel.
• Cancelling. You can cancel at any time. Cancellation takes effect at the end of the current billing period, and you keep access until then. App-store subscriptions are cancelled through Google Play.
• Payment processors. Website and shop payments, and GCMS club fees, are processed by Stripe. In-app purchases in our Android apps are processed by Google Play Billing. We never see or store your full card number.
• Price changes. We will give you at least 30 days' notice of a price change to a subscription. The new price applies from your next billing period after that notice.

Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

• Monthly plans: you can cancel at any time. We do not give partial refunds for the remainder of a month already started.
• Annual plans: you can get a full refund if you cancel within 14 days of the first payment or renewal.
• Shop items: covered by the Consumer Guarantees Act. If an item is faulty, not as described or not fit for purpose, you are entitled to a repair, replacement or refund as the Act provides.
• Google Play purchases: refunds also follow Google Play's refund policies.
• To apply for a refund, email [email protected] with your order details.

Business customers (GCMS clubs and AuraBiz AI)

Where a golf club, organisation or business acquires the Services for business purposes, the parties agree that the Consumer Guarantees Act 1993 does not apply, to the extent permitted by section 43 of that Act, and that it is fair and reasonable for the parties to be bound by this clause. Annual GCMS club fees are refundable only as set out in that club's agreement with us or where required by law.

Our products use artificial intelligence. AI can produce answers that are wrong, incomplete or out of date. Golf, shopping, family, wellbeing and business suggestions are general information only. They are not professional, medical, health, financial or legal advice. Check important information yourself and talk to a qualified professional before acting on anything that matters to your health, money or legal position.

• You must be at least 13 years old to hold an account on any WedgewoodAI product. Some products set a higher minimum age, which is stated on that product's page.
• Children under 13 may only use our products through a parent or guardian's account, such as a child profile in AuraKin AI.
• The parent or guardian is responsible for that use and for the information they enter about their child.
• If you are under 18, you should have your parent or guardian's permission before making any purchase.

When using the Services you must not:

• use them for anything illegal, harmful or fraudulent;
• try to break, bypass or test our security, or access accounts or data that are not yours;
• scrape, crawl or harvest data from the Services by automated means;
• copy, decompile or reverse engineer our software, except as the law allows;
• upload or send abusive, threatening, hateful or objectionable content;
• upload other people's personal information without their permission or another lawful reason; or
• use the Services in a way that overloads them or interferes with other users.

Security researchers acting in good faith should follow our vulnerability reporting process.

Products or features marked Beta or Under Development are still being tested. They may change, contain errors, be unavailable at times, or lose data, and we may withdraw them. Please keep your own copy of anything important you put into a beta product.

You keep ownership of the content you put into the Services. You give us permission to store and process it only so we can provide the Services to you. The WedgewoodAI name, logos, software and website content belong to us or our licensors.

Subject to section 4, and to the extent the law allows: we are not liable for any indirect or consequential loss, or for loss of profits, data or opportunity; and our total liability to you for any claim relating to the Services is limited to the fees you paid us for the relevant Service in the 12 months before the claim arose. These limits do not apply to any liability that cannot be limited or excluded by law, including under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

We may update these Terms from time to time. When we make a material change, we will update the "Last updated" date, show a notice on this website, and email account holders where we have their email address, at least 14 days before the change takes effect. If you do not agree with the changes, you can stop using the Services and cancel any subscription.

• AuraKin AI: wellbeing and family features are not a substitute for medical or professional care. In an emergency, call 111.
• CaddieChat: golf advice is a guide only; always follow course rules and the instructions of course staff.
• AuraShop: we do not sell the products found through AuraShop. Purchases you make from a retailer are between you and that retailer.
• WedgeWoodAI GCMS and AuraBiz AI: clubs and businesses are responsible for having a lawful basis to upload their members', staff's or customers' personal information, and for keeping their own admin accounts secure.
• Footprints & Folios: you confirm you have permission to publish any photos and stories of other people included in your site.

These Terms are governed by the laws of New Zealand. The courts of New Zealand have exclusive jurisdiction over any dispute about them.

Questions about these Terms can be sent to [email protected]. Privacy questions go to our Privacy Officer at [email protected].

Terms version: 2026-10-01